ITIL-4-PRACTITIONER-RELEASE-MANAGEMENT EXAM MATERIAL - ITIL-4-PRACTITIONER-RELEASE-MANAGEMENT LATEST TEST DISCOUNT

ITIL-4-Practitioner-Release-Management Exam Material - ITIL-4-Practitioner-Release-Management Latest Test Discount

ITIL-4-Practitioner-Release-Management Exam Material - ITIL-4-Practitioner-Release-Management Latest Test Discount

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Therefore, you have the option to use Peoplecert ITIL-4-Practitioner-Release-Management PDF questions anywhere and anytime. ITIL-4-Practitioner-Release-Management dumps are designed according to the ITIL 4 Practitioner: Release Management Exam (ITIL-4-Practitioner-Release-Management) certification exam standard and have hundreds of questions similar to the actual ITIL-4-Practitioner-Release-Management Exam. VerifiedDumps ITIL 4 Practitioner: Release Management Exam (ITIL-4-Practitioner-Release-Management) web-based practice exam software also works without installation.

Peoplecert ITIL-4-Practitioner-Release-Management Exam Syllabus Topics:

TopicDetails
Topic 1
  • Service Design: This section of the exam measures the skills of IT Release Managers and covers the principles and practices involved in designing services and products that are practical, useful, and aligned with stakeholder expectations. It focuses on ensuring that services are designed in a way that they can be effectively delivered and supported by the organization and its partners.
Topic 2
  • Change: This section of the exam measures the skills of DevOps Engineers and focuses on how to manage and control changes within IT environments. It includes planning, executing, monitoring, and communicating changes to ensure minimal disruption while keeping stakeholders informed about the progress and impact of changes.
Topic 3
  • AI and Automation: This section of the exam measures the skills of IT Operations Managers and addresses the use of AI and automation in delivering IT systems and applications that align with user needs. It ensures that software releases meet quality standards, are delivered on time, and stay within budget, using modern tools and intelligent technologies.

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ITIL-4-Practitioner-Release-Management Latest Test Discount - Valid Test ITIL-4-Practitioner-Release-Management Tutorial

Before we start develop a new ITIL-4-Practitioner-Release-Management real exam, we will prepare a lot of materials. After all, we must ensure that all the questions and answers of the ITIL-4-Practitioner-Release-Management exam materials are completely correct. First of all, we have collected all relevant reference books. Most of the ITIL-4-Practitioner-Release-Management Practice Guide is written by the famous experts in the field. And we also add the latest knowledage points into the content of the ITIL-4-Practitioner-Release-Management learning questions, so that they are always being up to date.

Peoplecert ITIL 4 Practitioner: Release Management Exam Sample Questions (Q12-Q17):

NEW QUESTION # 12
An organization's project and operational teams are concerned that individual releases involve some unnecessary activities and are missing some important activities. What is the BEST action for the organization to take to improve this situation?

  • A. Automate the release management activities together with development activities
  • B. Introduce proactive communication channels for the service provider to make release management processes more efficient
  • C. Ensure that release management key metrics are integrated with metrics relating to deployment management and change enablement
  • D. Review current release models, create additional models where appropriate, and automate where possible

Answer: D

Explanation:
The concern about unnecessary and missing activities in releases points to issues with the release models being used. TheITIL 4 Practitioner: Release Managementdocument advises:"To address inefficiencies in release processes, such as unnecessary or missing activities, organizations should review current release models, create additional models where appropriate to address gaps, and automate repetitive tasks to improve efficiency"(Section 3.2.2).
* Option A (Introduce proactive communication channels) improves stakeholder engagementbut doesn't directly address the issue of unnecessary or missing activities.
* Option B (Review current release models, create additional models, and automate) directly tackles the problem by refining the release models to eliminate unnecessary activities, add missing ones, and enhance efficiency through automation.
* Option C (Integrate metrics with deployment and change enablement) focuses on performance measurement, not process improvement.
* Option D (Automate with development activities) addresses automation but doesn't specifically tackle the issue of refining release activities.
The correct answer is B, as it directly addresses the root cause by improving release models.


NEW QUESTION # 13
A new release manager wants to explain to the organization's service consumers the purpose of a new release management practice. What should the release manager say to the service consumers to help them realize the value of release management?

  • A. The release management practice will ensure the quick use of improved services after new service features have been made available.
  • B. The release management practice will ensure that new service features are available to users to mitigate the service provider's risks.
  • C. The release management practice will ensure that new service features are available to the service operations team to enable them to perform tests.
  • D. The release management practice will ensure that new service features are available to the service operations team to reduce business losses.

Answer: A

Explanation:
The purpose of the release management practice in ITIL 4 is to make new and changed services and features available for use by ensuring a controlled and efficient release process. According to theITIL 4 Practitioner: Release Managementdocument, the purpose is defined as:"The purpose of the release management practice is to make new and changed services and features available for use"(Section 2.1). This focuses on delivering value to service consumers by enabling them to use improved or new services quickly and effectively.
* Option A focuses on the service operations team performing tests, which is part of the release process but not the primary value perceived by service consumers.
* Option B mentions reducing business losses for the operations team, which is an internal benefit, not a direct value for consumers.
* Option C aligns directly with the purpose: "the quick use of improved services after new service features have been made available" reflects the consumer-facing value of release management- ensuring they can benefit from new or improved services promptly.
* Option D focuses on mitigating the service provider's risks, which is a provider-centric benefit, not a consumer-focused value statement.
Thus, the correct answer is C, as it directly addresses the value to service consumers by emphasizing the availability and usability of improved services, aligning with the ITIL 4 definition of release management's purpose.


NEW QUESTION # 14
During a value stream walk of the incident resolution value stream, an organization has realized that some incidents take longer to resolve because installation of overdue software updates is required. What should the organization do to improve the incident resolution times?

  • A. Include release of the required updates in the incident resolution activities
  • B. Include release of the required updates in the request fulfilment activities
  • C. Ensure that required updates are enforced as part of the ongoing operations and maintenance
  • D. Ensure that required updates are included in the release of the new services

Answer: C

Explanation:
This scenario involves using technology to improve incident resolution by addressing overdue updates. The ITIL 4 Practitioner: Release Managementdocument states:"To prevent delays in incident resolution due to overdue updates, release management can enforce updates as part of ongoing operations and maintenance, using automated tools to ensure systems are up-to-date"(Section 4.2).
* Option A (Include updates in incident resolution activities) is reactive and inefficient, as it delays resolution by embedding release activities into incident handling.
* Option B (Ensure updates are enforced as part of ongoing operations and maintenance) is proactive, using technology to keep systems updated, thus reducing incident resolution times by preventing the issue.
* Option C (Include updates in request fulfilment activities) addresses user requests, not the root cause of incident delays.
* Option D (Ensure updates are included in the release of new services) doesn't address existing systems needing updates, only new services.
The correct answer is B, as it leverages technology in operations to proactively manage updates, aligning with ITIL 4 principles.


NEW QUESTION # 15
Which activity of the 'release model development and improvement' process is used to standardize the preparation of release instances?

  • A. Release execution
  • B. Product architecture and service relationship analysis
  • C. Release model review and development
  • D. Release management approach review and development

Answer: C

Explanation:
The release model development and improvement process aims to create and refine standardizedmodels for releases. TheITIL 4 Practitioner: Release Managementdocument explains:"Release model review and development involves defining and standardizing the structure, contents, and schedule of releases to ensure consistency in the preparation of release instances"(Section 3.2.2).
* Option A (Release management approach review and development) focuses on the overall practice approach, not specifically the preparation of release instances.
* Option B (Release model review and development) directly addresses standardizing the preparation of release instances by defining repeatable models.
* Option C (Product architecture and service relationship analysis) is a supporting activity to understand dependencies, not to standardize release preparation.
* Option D (Release execution) is the process of deploying a release, not developing or standardizing models.
The correct answer is B, as it directly relates to standardizing release preparation through model development.


NEW QUESTION # 16
An organization has a dedicated release management team that is effective in managing releases, but this team has very poor coordination with the change enablement team. What capability level of release management does this indicate?

  • A. Level 2
  • B. Level 4
  • C. Level 1
  • D. Level 3

Answer: A

Explanation:
The ITIL capability model evaluates not only the effectiveness of a practice but also its integrationwith other practices. TheITIL 4 Practitioner: Release Managementdocument states:"Level 2 (Managed) indicates that the practice is effective in its own scope but may lack integration with other practices. Level 3 (Defined) requires standardized processes and effective coordination with related practices like change enablement" (Section 5.2).
* The scenario shows that the release management team is effective (meeting Level 2), but poor coordination with the change enablement team indicates a lack of integration.
* Level 1 (Ad-hoc) would mean no consistent process, which isn't the case here since the team is effective.
* Level 3 requires integration and standardization across practices, which is not met due to poor coordination.
* Level 4 is even more advanced, requiring quantitative management, which isn't applicable.
The capability level is B (Level 2), as the practice is effective but lacks the integration needed for Level
3.


NEW QUESTION # 17
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